Incorrect Orders
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MY ONLINE ORDER HAS NOT ARRIVED AS EXPECTED, WHAT CAN I DO?
If you have received an item that does not match, or does not look brand new, please get in touch.
RETURN BY POST
Conscious of convenience, our Team can provide you with a free postage label to get any incorrect or damaged items back to us and refunded. Please reach out to us when you're ready.The Team will just require your Order Number, and some clear photos of the item.
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I'VE RECEIVED AN ITEM I DID NOT ORDER, WHAT CAN I DO?
Thanks for being honest! We can get that sorted.
RETURN BY POST
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Alternatively, conscious of convenience, our Team can provide you with a free postage label to get the item back to us, just reach out to us when you're ready.