Express Delivery is our standard delivery service, free on orders over $100, and charged at $12 on orders under $100.
WILL I BE CHARGED ANY ADDITIONAL FEES OR DUTIES?
We ship all orders on a DDP (Delivery Duty Paid) basis, which means that for shipments to the United States, the price you see at checkout is the final amount you’ll pay, with no hidden costs, duties, taxes, or tariffs added after purchase.
HOW QUICKLY WILL MY ORDER BE PACKED?
Our Australian Team aim to pack your order within 1 business day.
Once packed, orders are delivered using DHL, parcels are delivered to most addresses within 2-6 business days of being dispatched.
Orders are packed daily, Monday to Friday, excluding Public Holidays.
DO I NEED TO BE HOME FOR MY DELIVERY?
No, you do not need to be home to accept delivery as all orders are placed with Authority to Leave (ATL) selected by default.
Meaning the courier will not require a signature for delivery, and will leave the parcel in a safe place. You agree that the parcel is deemed delivered when left at your address.
Please note, the indicated timeframes are approximate, and may vary during periods of high demand, or due to external factors beyond our control.